Taking Action on Well-being: A Business Group Viewpoint

A strategic overview of the value of sustained investment in employer well-being strategies.

December 16, 2025

Introduction

In the face of surging health care costs and increasing employee health care needs in the U.S. and around the world, workforce well-being strategies that help employees get well, stay well and thrive at work and at home are more important than ever. Well-being strategies, which include a multitude of offerings that seek to prevent disease, identify and reduce health risks, promote behavior change and serve as a complement to clinical services, can be a vital tool in supporting care across the disease continuum and defraying medical and pharmacy costs, especially for the most prevalent and costly conditions.

Beyond helping employees achieve health-related goals, employer well-being strategies also include initiatives geared toward helping employees flourishexperiencing and evaluating their home and work lives positively. Such initiatives can be supportive of business success: a study of more than 1,700 publicly listed companies in the U.S. found that worker well-being, as defined by self-reported measures of job satisfaction, purpose, happiness and stress, is associated with firm profitability and value.1  The researchers also found that an investment portfolio of companies with high levels of workplace well-being outperforms standard benchmarks in the stock market.1  Indeed, almost all employers understand the role well-being can play in business performance: 96% agree that well-being is a part of their workforce strategy (a company’s plan to ensure employees are able to meet business objectives) and multinational organizations report that the top objectives of their well-being strategies extend beyond reducing health risks and managing costs to include things like improving employee engagement.2 

To realize the value proposition of well-being strategies, employers and their partners must take a sustained multi-dimensional, data-driven approach to employee well-being. While high health care costs may create an instinct to pull back from these initiatives, research on the business case for well-being directs employers to maintain their commitment to the offerings that generate value in the form of better health, lower costs, a positive workplace experience and engagement, and the achievement of other business objectives.

The Value of a Multi-dimensional Well-being Strategy

Workforce well-being, which can be described as the way employees feel, function and evaluate their lives, is impacted by many things including genetics, physical, mental, financial and social health, job satisfaction and the attributes of the communities in which employees live.3  Importantly, these factors are closely intertwined; they influence one another, as well as work together to foster overall well-being. For example, research from Gallup found that among individuals thriving in just one element of well-being (e.g., physical health), 53% were thriving overall, 28% were diagnosed with depression, 31% experienced burnout, and the disease burden cost per person was $5,225. In comparison, among people thriving in three elements of well-being, 86% were thriving overall, 13% were diagnosed with depression,15% experienced burnout and the disease burden cost per person of $4,558.4  Thus, employer strategies may be most successful when benefits, programs and policies address more than one area of well-being, and in fact, nearly all employers’ well-being strategies are multi-dimensional and include mental and physical health and financial well-being.2

Additional research further demonstrates the value of well-being for an employer.  A formative study from 2013 of 11,000 employees from a Fortune 100 employer found that employees with low well-being incurred higher medical and pharmacy costs and had double the rate of future emergency room visits and hospital admissions than those with high well-being. It also found that employees with low well-being* had approximately two more days of annual unscheduled absence, more than double the likelihood of short-term disability and reported over three times the level of presenteeism. Furthermore, study findings showed that changes in well-being were a statistically significant predictor of changes in health care costs and productivity; individuals whose overall well-being score improved over the study period exhibited reduced health care costs, absences and presenteeism.5

To assist employers in understanding best practices for well-being, the Business Group has created a resource, Employer Trends Across Six Dimensions of Well-being, to highlight the importance of strategies within and across these various well-being areas.

Importantly, research on the bi-directional relationship between physical health and overall well-being provides a strong rationale for taking a multidimensional approach rather than a more singular one. Serious health problems, especially those that cause pain and interfere with daily functioning, hinder well-being. But perhaps more compelling is that people with high overall well-being are healthier, recover more quickly from a diverse set of health problems, deal better with pain, and live longer than people with low well-being.6,7


Prioritizing Well-being in a High-Cost Climate

Sharpening their focus on well-being initiatives that generate value for employees and the business is one lever that employers can pull to address the increased prevalence of conditions contributing to rising health care costs globally. At the same time, increased visibility and expectations of health and well-being initiatives among leaders, in addition to increased involvement of Finance in the health and well-being strategy, will require employers to take several steps to maintain their commitment to well-being as they try to do more with less:

  • Prioritize the aspects of well-being with the greatest potential for value. This will require employers to take a data-driven approach to determine how employees are faring in the various areas of well-being and the relationship between the different dimensions (e.g., mental and financial health). Employers should couple this information with business objectives and their budget to determine which areas of well-being necessitate the greatest financial resources. 
  • Assess the effectiveness of current benefits and programs across well-being dimensions. As with the exercise above, employers must use data to determine how various programs and benefits are performing from a clinical, experience, engagement and/or financial standpoint. When possible, employers should prioritize using their own data (vs. book of business data from their vendor partners). Importantly, employers should not assume lower-utilized programs are not producing outcomes and should seek to assess the value of benefits and programs with both high and low participation.  In doing this, employers will likely need to make difficult choices about the discontinuation of offerings that are underperforming. 
  • Lean into organizational culture as enablers of physical, mental, financial and social health and job satisfaction. Benefits and programs alone are insufficient to effectively improve employee well-being. Employers must look to workplace policies, practices and norms, including senior leadership and manager behavior and communication to create a thriving workforce and protect the company investment in health and well-being benefits and programs. Using culture as a strategic tool also enables employers to move away from well-being as a “program” and position it as something that is integrated into day-to-day behaviors and business operations. To effectuate culture change, employers will need to secure leadership buy-in and company-wide engagement and continuously coordinate and assess efforts across the organization.  
  • Make and communicate the link between well-being and organizational goals. The C-Suite will likely require a reiteration of the value of well-being and employers will need to tell a compelling data-driven story based on the outcomes their leaders care about most. Accordingly, employers may want to highlight how well-being supports other organizational goals, such as by showing its role in achieving a culture of safety or putting the company on a path toward a globally consistent strategy. Additionally, employers must think beyond health and draw on data to illustrate the part that well-being plays in daily business operations and the larger human performance puzzle, making the case that these programs can support the creation of shareholder value. Ultimately, the goal is to help leaders understand the symbiotic nature of employee health and well-being to showcase the fact that investments in health and well-being are not just integral, but interdependent components of a company’s workforce strategy that work most successfully together.  

The Path Forward

With U.S. health care trend escalating at alarming rates and global medical costs posing similar challenges, employers cannot afford to take their foot off the gas of their well-being strategies. Supporting employee well-being can not only improve employee health, but also productivity, performance and even firm profitability and value. Increasingly difficult economic realities may mean that well-being strategies take a different shape than in year’s past, as employers prioritize investments in specific dimensions (e.g., mental, physical and financial) and carefully consider the continuation of programs and benefits based on their performance. Efforts to embed well-being into the company culture will become paramount as a means of affirming company commitment to employees, protecting investments in benefits and programs, setting employees up to thrive.  


*Employee well-being was measured using a survey that asked about six subdomains of well-being: life evaluation, emotional health, physical health, healthy behaviors, work environment and basic access to resources needed to be safe and healthy.

Related Resources

More Topics

Resource icon_right_chevron_dark Affordability & Cost Management icon_right_chevron_dark Job Satisfaction icon_right_chevron_dark Mental Health icon_right_chevron_dark
More in Well-being and Workforce Strategy

TABLE OF CONTENTS

  1. Introduction
  2. The Value of a Multi-dimensional Well-being Strategy
  3. Prioritizing Well-being in a Cost-Conscious Climate
  4. The Path Forward